Monday, October 24, 2011
First Aid Doesn't Help The Bottom Line
Last month, a Time Warner Cable customer service rep died at her desk. After any unexpected death, people searched for answers, explanations, someone to blame. But in this case, there may have actually been something foul afoot. A local news station reports that after a co-worker began giving CPR to 67-year-old Julia Nelson, a supervisor allegedly told her to stop and "get back on the phone and take care of customers."